Not in the Job Description
Across the lobby, I spotted Kim. Out of seven supervisors, she had just been promoted to manager. She had a good team, positive vibes, but I could see Kim was a bit nervous in her new role. “How’s it...
View ArticleIdentify Management Potential
Succession is not just when the CEO decides to retire to Florida. Succession happens all the time, all over the organization. Technicians become team leaders, team leaders become supervisors,...
View ArticleThe Obligation
“Look, it didn’t take long after I started my company,” Pablo continued, “that there were three things up to me. No one else in the company has the obligations that I have – First, I have the...
View ArticleTraits of a Leader?
“You look like you have a question,” I said. “I have been studying leadership, but it is a bit confusing,” Maria replied. “So, many books, so many perspectives. You would think if I read all the books,...
View ArticleLike Herding Cats
“So, how long could they keep that up?” I repeated. “As long as nothing changed, how long could your team simply repeat what they did the day before?” “Well, forever,” Nathan exclaimed. “But things do...
View ArticleNo Formal Structure Required?
From the Ask Tom mailbag – Question: I recently had a conversation with a leadership guru that stated that you don’t need formal structure in a small business, if you have good leadership. He indicated...
View ArticleGood? Leadership
From the Ask Tom mailbag- Continued from yesterday – Question: I recently had a conversation with a leadership guru that stated that you don’t need formal structure in a small business, if you have...
View ArticleMeaning of Life
“I know I need some help,” Ellen explained. “I am in a new role, I have to step up my game. I know you and I know that many people trust you to help them. I need you to teach me, so that I can become a...
View ArticleIt’s Not For the Money
Shannon was staring at her desk. She didn’t look depressed, but certainly not happy. “What’s up?” I asked. “Not much,” she replied. “I was really ready to come back to work from the holidays, but...
View ArticleThe Relationship
So, I left Shannon to ponder why. Why was she drawn to be a manager? I asked you the same question. Shannon was promoted to manager as the next thing in her career. It was different than she thought it...
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