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Culture Fit as Part of a Role Description
Yesterday, I got a question from a participant in our Hiring Talent online program. In the Field Work assignment to create a Role Description (according to a specific template), the question came up....
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Leader or Manager? Argument Continues
From the Ask Tom mailbag – from a new subscriber in Brazil. Question: Your blog is fantastic! I´d like to know, what´s your opinion about the difference between managers and leaders? Response: I...
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Grooved Behaviors
To be more effective managers, we cannot change our entire psychological makeup. We are who we are. But we can engage in more effective behaviors, shifts in our behaviors. Arnie was hell bent on...
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How Does That Happen?
“So, what’s the solution?” Arnie was puzzled. “I pressed hard, we made our numbers. I lost seven good people in three months. Five technicians and two direct reports.” “Let’s start with that,” I said....
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Management is a Contact Sport
From the Ask Tom mailbag: Question: I have a manager who wants to work from home. Have you ever seen any statistics about productivity of people working from home? Does it work? Or is something lost?...
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The Value of a Question
“Bring value to the decision making and problem solving of my team. Easy to say, but how do you do that?” Jeanine protested. “Look, I don’t even work here. You call me in as a consultant, because you...
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Let Them Deal With It
“I am ready to throw up my hands. I have come up with eight ways to Sunday for our route technicians to do a better job on their service calls. I am ready to do a Flutie drop kick and just let them...
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Identifying Talent
“How do you identify emerging managers in your organization? As you look around your team, what do you observe, what catches your eye?” I asked. Wendy spoke first, “I watch them in meetings. I look to...
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Charles “Red” Scott – RIP
If you are lucky, you will meet someone in your life that changes your life. I was lucky. In 1995, I found myself across a breakfast table from Charles “Red” Scott. We soon learned, like in the first...
View ArticleManagement Myths and Time Span
In 2001, I stumbled over some startling research. For two years, I privately shared this research with two of my executive peer groups, who encouraged me to take it on the road. In 2003, I presented...
View ArticleTribal Leadership?
From the Ask Tom mailbag - Question: I just picked up a book on tribal leadership that suggests hierarchy is an old fashioned, out dated approach to organizational structure. Your workshop suggests...
View ArticleWhat Determines CEO Effectiveness?
Here is an interesting question posed over this holiday weekend. How does a CEO gauge effectiveness in the role of CEO? Not conducting a 360 review for other’s perception, but how does the CEO track...
View ArticleLeading With Power
“But, I am the team leader,” Marion protested. “The company made me the manager. They gave me the authority to lead the team. But, when I look back over my shoulder, I am not certain that everyone is...
View ArticleWho Carries the Keys?
“They called me KEYS,” Ryan explained. “I had the keys to every door and portal in the building. I was important. I was the person the company trusted with the keys.” “And, what did you discover?” I...
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It’s All About Empowerment, Really?
But, as the budget dollars piled up, Kevin DuPont could smell trouble. “Look, guys and gals, boys and girls. I know you all have important projects, but all this costs money. And you know very well, I...
View ArticleCould Have Been Fired
“So, you were surprised that you didn’t get fired?” I asked. Kim and I were talking about her near disaster with a forklift. “I was certain I would get fired. It was a boneheaded move on my part. But...
View ArticleMalicious Water Cooler Talk
From the Ask Tom mailbag – Question: I was recently hired in to a new organization as a manager. It is evident that one of my team members was passed over for the role. He has been here for ten years...
View ArticleLeadership is Observable
The group worked for ninety minutes in a simulation to complete a complex task. Once the task sequence and its steps were decided and practiced, the test was to complete the entire sequence in a twenty...
View ArticleYour Problem is on This List
“I don’t understand why my team consistently underperforms. We have a target to produce five units, they produce four. We are supposed to finish a project this afternoon, it doesn’t get completed until...
View ArticleIf We Had Only Known
“But, how could I possibly know, a year in the future, what my team members will do?” Melanie asked. “I don’t even know what I am going to do a year from now.” “That’s an interesting question,” I...
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